The Bio Flame’s ground breaking and delightful ethanol fireplaces have made them a sought-just after option by homeowners, hotels, resorts, and residential builders within the world. We also offer you flexible choices with next to no design limits, making our fireplaces a great in good shape for virtually any space.
If you need delivery estimation, be sure to Make contact with our customer support workforce to debate time and price. We don't ship internationally, but we can easily produce to a freight forwarder of the alternative.
You'll obtain an e mail that has a monitoring range within just a person business working day just after your product has been transported. If you have not gained tracking details within seven-ten organization days of placing your get, you should get to out to our customer care staff.
Unused and Undamaged: The item must be unused, undamaged, and in a similar issue that you choose to been given it.
These costs needs to be paid ahead of we can easily launch your get to get a re-shipping and delivery. When your shipping is not really rescheduled within 2 company days, the shipment will probably be instantly returned to us because of the transport provider.
In case the supply time exceeds the marketed timeframe, We're going to Speak to you by way of electronic mail and/or cellphone to substantiate the order.
Since the gasoline will not develop any soot or smoke when burning, no cleaning essential! Simply just use a damp cloth once in a while to wipe down the floor and remove dust.
We'll reimburse you no later than thirty calendar times from American Made Grills - Encore Double Side Burner your day on which we receive the returned merchandise. We are going to use the exact same signifies of payment while you used for the get, and you won't incur any costs for this kind of reimbursement.
Merchandise must be opened, inspected, and examined within just one year of shipping and delivery. Statements related to missing elements or difficulties discovered throughout 1st-time set up or use won't be recognized if submitted after this period, no matter if the products was mounted or first employed.
Should the purchase has transported, the buyer is to blame for return freight expenses (both equally Instructions) plus a twenty five% restocking charge. The refund might be issued to the original bank card within just two company days after the warehouse receives and inspects the returned item.
In the event you discover any damage to the packaging and/or your merchandise(s) if they arrive, make sure you consider photographs and electronic mail them to [email protected] in just 24 hrs of getting.
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It might get approximately 14 days with the refund to look in the account, based upon your lender or bank card issuer.
If we can easily effectively system the fees towards your charge card, your order will ship inside 5 enterprise days from your date of one's order. For customized orders, lead time will probably be detailed at time of obtain. All orders generally arrive inside 8 times of leaving the warehouse.